Policies

All current at version 2026-05-03.

Aura publishes the rules we operate under. The list below includes every binding document and every supporting policy. If anything is unclear or seems contradictory, file a question at /contact.

Binding agreements

• Terms of Service — the contract between Aura and every user.
• Acceptable Use Policy — what content and behavior is allowed.
• Privacy Policy — what data we collect and why.
• Creator Agreement — additional terms for users who publish content.

Operational policies

• Cookie Policy — what we store on your device.
• Data Retention — how long we keep things.
• 18 U.S.C. § 2257 Statement — record-keeping for adult content.
• DMCA Policy — copyright notice and counter-notice procedures.
• Safety Center — how we keep the platform safe.
• Transparency Report — quarterly numbers on takedowns and law-enforcement requests.
• Law Enforcement Guidelines — how to send legal process.
• Pricing — fees and revenue split.
• Cobrar (MX) — how Mexican creators convert USDC to pesos.

How to contact us

• Contact directory — addresses by topic (privacy, legal, DMCA, safety, support).
• Takedown form — non-consensual content / minor concerns. 24-hour SLA.

How policies change

We bump the version (visible at the top of each page) when any binding clause changes. For material changes we require you to re-accept before continuing to use the Service. For non-material wording cleanups we publish without re-prompt.

We never silently change rules to your detriment. Subscribe to transparency@aura.app to be notified of material updates.