DMCA Notice & Counter-Notice Policy

Version 2026-05-03

Aura respects intellectual property and complies with the safe-harbor procedure under 17 U.S.C. § 512 (the "Digital Millennium Copyright Act" or "DMCA") and parallel rules in other jurisdictions. If you believe content on Aura infringes your copyright, file a notice using the procedure below.

How to file a notice

Send the following to dmca@aura.app in a single email or PDF attachment:

1. Your physical or electronic signature (typed full legal name suffices).
2. Identification of the copyrighted work claimed to be infringed (title, registration number if any, link to your original).
3. The exact URL of the allegedly infringing content on Aura. We need a specific post URL — "all of @creator's content" is not specific enough.
4. Your physical address, telephone, and email.
5. A statement that you have a good-faith belief the use is not authorized by the copyright owner, its agent, or the law.
6. A statement, under penalty of perjury, that the information is accurate and that you are the rights holder or authorized to act on their behalf.

Notices missing any of the above will be returned to you with an explanation. Repeatedly filing incomplete notices may result in us treating them as bad-faith.

What we do with a complete notice

1. We remove or disable access to the content within a commercially reasonable time, typically under 24 hours.
2. We forward your notice (with redactions for privacy if you request) to the user who uploaded the content so they can submit a counter-notice if appropriate.
3. We log the action against the uploader's account as a strike (see repeat-infringer policy below).

Counter-notice

If your content was removed in response to a DMCA notice and you believe it was an error or misidentification, submit a counter-notice to the same address with:

1. Your physical or electronic signature.
2. Identification of the removed content and the URL where it appeared.
3. A statement, under penalty of perjury, that you have a good-faith belief the content was removed as a result of mistake or misidentification.
4. Your name, address, telephone, and a statement consenting to the jurisdiction of the federal court in your district (or, if outside the US, in any judicial district where Aura may be found) and accepting service of process from the original complainant.

On receipt of a complete counter-notice, we will forward it to the original complainant. The complainant has 10 business days to file a court action; if they do not, we may restore the content.

Repeat infringers

Aura terminates accounts of users who, in our determination, are repeat infringers. Our standard: three verified strikes within 12 months result in permanent termination and on-chain wallet denylist.

A "verified strike" means a removal that the uploader did not successfully counter-notice within 10 business days, or that we independently confirmed as infringement after review. Counter-noticed strikes that lead to restoration do not count.

Designated agent

Aura's designated agent for DMCA notices is identified at dmca.copyright.gov under entity registration. The agent's contact email for DMCA matters is dmca@aura.app.

Pre-launch note: registration with the Copyright Office is in process. Until completion, notices to dmca@aura.app will be processed under the same procedure.

Bad-faith / fraudulent notices

17 U.S.C. § 512(f) imposes liability for knowingly materially misrepresenting that content infringes. We take § 512(f) abuse seriously and may share evidence of fraudulent notices with the affected uploader for use in their own claim.

Non-copyright complaints

DMCA is for copyright. Other categories of complaint use different channels:

• Non-consensual deepfakes / Take It Down Act / Ley Olimpia: use /takedown (faster, no copyright ownership required).
• Trademark complaints: legal@aura.app.
• Privacy / data subject requests: privacy@aura.app.